Tax code queries

We cannot answer questions about your tax code. If you think you are paying the wrong amount of tax, or if you think your tax code is wrong, you must contact HM Revenue & Customs (HMRC) direct, quoting your National Insurance number (if you have one).

Phone: 0300 200 3300
Textphone: 0300 200 3319
Outside UK: +44 135 535 9022
Opening times: 8am to 8pm, Monday to Friday 8am to 4pm, Saturday. Closed Sundays and bank holidays

Best time to call: Phone lines are less busy before 10am, Monday to Friday
Post: Pay As You Earn and Self Assessment HM Revenue & Customs, BX9 1AS, United Kingdom

P60’s

You will receive your P60 each May. If you do not receive it by 31 May, please contact us and we will send you a replacement copy. Copies of your P60’s will also be available online.

My Pension Tracker

You can view your payslip and P60 online. You can log in online by going to www.mypensiontracker.co.uk. You will need your username, password and memorable word. We have previously sent you this login information, but if you no longer have this please contact us and we will resend it. For security reasons, we can only send login information to your registered home or email address.

Moorepay Payview

You can view your payslip and P60 online. You can log in online by going to http://www.moorepayview.com. You will need your ‘Payroll Identifier’, which is on your payslip listed as ‘Pay ID’ and your ‘Login Identifier’, which is on your payslip listed as ‘Employee Ref’. We issued your password to you when your pension started, but if you have forgotten it please contact us and we will reset it for you. For security reasons, we can only send password resets by post or email, to your registered home or email address. You can also reset it yourself at www.moorepayview.com, if you have registered an email on the system.

Payslips

We do not issue payslips automatically each month. You will only get a paper payslip if your net pay changes by more or less than 2% from the previous month. You can view your payslip online anytime. You will have received a letter from Premier informing you as to where to access your payslips. This would either be via ‘Moorepay Payview’ or ‘My Pension Tracker’. Instructions for logging in via both portals are below.